What We Do

Waller Hall Research specializes in applying multi-modal research methodologies to help clients understand and engage with their key stakeholders.

Our suite of services can be utilized individually or integrated to increase their strategic impact. Services include:

Quantitative - Survey data collection: online, telephone, in-person, mail
Qualitative - Recruitment, focus group moderation, in-depth interviewing
Study design and consulting
Questionnaire and moderation guide development
Statistical analysis - SPSS
Executive interviews and usability studies
Multi-language capabilities
In-house survey programming and data collection
In-house panel - 12,000 members representing population segments such as LGBTQ+ adults, patients with rare conditions, medical professionals, and more.
Contact center support services – Hotline (esp. public health), patient scheduling, contact tracing, tier 1 tech support

Permanent focus group facility
Rural facility located within an hour of an airport
High-speed internet access
Fully equipped kitchen
19' x 26' conference room comfortably seats 10

Central telephone facility
35 CATI (computer-assisted telephone interviewing) stations
Multilingual interviewing
In-house tabulations and programming

Recruiting services offered
Recruit for focus groups; one-on-ones; or consumer and business studies
Recruiting is done in-house with recruiters on staff

In-store/on-site assignments
Interviewing staff available for on-site assignments